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Social Media Engagement Specialist
5 days ago
We're seeking an experienced Community Manager to lead our online community initiatives. If you have a passion for social media engagement, community building, and analytics-driven decision-making, we'd love to hear from you.
In this role, you'll be responsible for developing and executing community engagement strategies that drive user-generated content, increase participation, and foster a positive brand reputation. You'll also be tasked with managing and growing our WhatsApp channels and communities, responding to comments and messages in a timely manner, and staying up-to-date with the latest industry trends.
As a key member of our digital marketing team, you'll work closely with our content team to ensure that community feedback is integrated into our content strategy. Your analytical skills will help us refine our community strategies, while your creative approach will enable us to plan and execute innovative community initiatives.
- Responsibilities:
- Develop and execute community engagement strategies.
- Manage and grow WhatsApp channels and communities.
- Respond to comments, messages, and inquiries in a timely and engaging manner.
- Monitor and analyze community insights, feedback, and engagement metrics.
- Identify and onboard active community members as brand advocates or ambassadors.
- Plan and organize interactive activities, polls, AMAs, live sessions, and challenges.
- Work closely with the content team to integrate community feedback into the content strategy.
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