
Jira Administrator
3 days ago
- Provide technical leadership for planning, designing, installing, testing, and implementing Atlassian solutions.
- Implementing Atlassian plugins and supporting integration with other enterprise software.
- SUPPORTS KNOWLEDGE MANAGEMENT (KM) PROGRAM STRATEGY, TRANSFORMATION, AND TECHNICAL IMPLEMENTATION.
- FACILITATES KNOWLEDGE TRANSFER SESSIONS FOR ADMINISTRATION AND SELF-SERVICE.
- Develops a train the trainer model for support and administration.
- Conduct periodic assessments and reviews of the entire Service Level Management (SLM) process.
- Ensure request, incident, problem, and change records are accurate and complete, from creation to closure.
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ITSM Jira Administrator
2 weeks ago
Gujrat, Punjab, Pakistan ITC WORLDWIDE Full timePOSITION SUMMARYITSM Jira AdministratorThe IT Service Manager communicates and implements standard ITSM processes including incident, change, and problem management. S/he brings ITIL principles, theories, and concepts related to requirements, data, usability, and process analysis for incident and change management, CMDB, asset, software licensing, and...
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IT Service Management Professional
3 days ago
Gujrat, Punjab, Pakistan beBee Careers Full timeJob SummaryWe are seeking a highly skilled IT Service Management (ITSM) professional to join our team as an ITSM Jira Administrator. This role involves providing technical leadership for planning, designing, installing, testing, and implementing Atlassian solutions.The ideal candidate will have experience with RESTful APIs, JSON, and XML, as well as...