Accounts Receivable and Collection Specialist

3 days ago

Lahore, Punjab, Pakistan beBee Careers Full time

We are seeking a detail-oriented and proactive Accounts Receivable and Collections Specialist to manage the accounts receivable processes, ensure timely collections, and maintain strong customer relationships. The ideal candidate will possess excellent communication skills, strong analytical abilities, and a commitment to maintaining financial accuracy.

Key Responsibilities:
  1. Process and post customer payments accurately and in a timely manner.
  2. Reconcile accounts receivable ledgers to ensure all payments are accounted for and properly posted.
  3. Generate and distribute invoices, account statements, and credit memos.

Collection Efforts:

  1. Monitor accounts to identify overdue payments and take appropriate action to recover outstanding balances.
  2. Contact customers via phone or email to follow up on past-due accounts.
  3. Negotiate payment plans and terms, if necessary, while maintaining customer relationships.

Reporting and Documentation:

  1. Prepare regular reports on aging accounts, collection activities, and key performance metrics.
  2. Document all collection efforts and maintain organized records for audit and compliance purposes.

Customer Relations:

  1. Respond promptly and professionally to customer inquiries regarding billing and payment issues.
  2. Resolve disputes or discrepancies by collaborating with internal teams, such as sales or customer service.

Process Improvement:

  1. Identify areas for improvement in the accounts receivable and collections processes and recommend solutions.
  2. Ensure compliance with industry regulations and accounting standards.

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