Support Services Professional

6 days ago


Karachi, Sindh, Pakistan beBee Careers Full time

Dedicated Customer Support Representative

Responsibilities
  • Respond promptly and professionally to customer inquiries
  • Maintain up-to-date knowledge of our services and policies
  • Log customer interactions and track issues using CRM tools
  • Generate daily, weekly, and monthly performance reports
  • Collaborate cross-functionally with other departments
  • Escalate complex issues according to predefined protocols
  • Ensure customer satisfaction by handling complaints empathetically

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