
Telecom Customer Service Representative
2 days ago
Job Description
The ideal candidate will have a strong background in sales and customer service, with excellent communication and interpersonal skills. They will be able to work effectively in a fast-paced environment, handling multiple calls and tasks simultaneously, and possess a high level of motivation and drive to achieve sales targets.
Key Responsibilities:
- Handle inbound and outbound sales calls, responding to customer inquiries and resolving issues in a professional and courteous manner
- Offer telecom solutions to customers, identifying their needs and preferences to provide tailored advice and recommendations
- Place orders, manage customer accounts, and maintain accurate records of all interactions
- Apply sales techniques and active listening skills to improve conversion rates and achieve sales targets
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