
Electronics Sales Development Manager
1 week ago
This is a key role for an Electronics Account Manager who will be responsible for managing and nurturing relationships with e-commerce clients within the electronics category.
The goal of this position is to drive growth and profitability within the electronics category while ensuring customer satisfaction and maintaining high service standards.
Key Responsibilities:- Client Management: Build strong relationships with key accounts, including suppliers, vendors, and third-party partners.
- Sales & Revenue Growth: Drive sales performance by implementing strategies to increase product visibility, conversions, and overall sales within the electronics category.
- Product Optimization: Collaborate with the product, marketing, and merchandising teams to optimize product listings, ensuring they are attractive, accurate, and aligned with customer needs.
- Inventory Management: Monitor inventory levels, coordinate with suppliers, and ensure that stock levels meet demand without overstocking or stockouts.
- Order Management & Fulfillment: Oversee the order process from placement to delivery, ensuring that all orders are fulfilled accurately and on time.
- Market Research & Analysis: Stay up-to-date with industry trends, competitor activities, and customer preferences to drive product innovation and sales strategies.
- Reporting & Analytics: Provide regular performance reports on key account metrics, sales performance, and inventory status. Use data to identify opportunities for growth and improvement.
- Customer Satisfaction: Address customer issues or concerns, ensuring that they are resolved in a timely and professional manner, and enhancing overall client satisfaction.
- Bachelor's degree in Business, Marketing, or a related field.
- 1-3 years of experience in account management, sales, or e-commerce, preferably in the electronics industry.
- Strong knowledge of e-commerce platforms, online sales, and digital marketing strategies.
- Excellent communication and interpersonal skills, with the ability to build rapport with clients and internal teams.
- Strong analytical and problem-solving skills with a data-driven approach to decision-making.
- Proficiency in Microsoft Office Suite, CRM software (e.g., Salesforce), and e-commerce tools.
- Ability to manage multiple projects and prioritize tasks in a fast-paced environment.
- Passion for technology and knowledge of the electronics market is a plus.
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