Education Assessment Center Assistant
1 day ago
Job Title: Test Center Operations Administrator
Location: Various locations worldwide
Job Type: Full-time
Salary: Competitive
Benefits: Excellent pension scheme, shares and stock purchase options, healthcare and dental plans, and employee wellbeing assistance programs
Responsibilities
As a Test Center Operations Administrator, you will be responsible for ensuring a smooth and efficient testing experience for all customers. This includes greeting and checking in customers, verifying personal identification documents, explaining exam testing processes, and proctoring candidates during exams. You will also work closely with our IT department to troubleshoot technical issues and maintain a secure and efficient testing environment.
Key Responsibilities:
- Ensure a smooth and efficient testing experience for all customers.
- Provide exceptional customer service and respond to customer inquiries promptly.
- Verify customer/candidate personal identification documents and explain the exam testing process/rules.
- Proctor / invigilate candidates while they are completing their exam/test.
- Troubleshoot with internal departments, such as our IT department to fix any technical issues in the Test Centre.
- Some housekeeping duties such as vacuuming floors and sanitizing keyboards/workstations as necessary.
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