Retail Store Manager

12 hours ago


Lahore, Punjab, Pakistan Ideasols Technologies Full time

Ideasols Technologies is seeking a highly skilled and motivated Retail Store Manager to join our team.

Job Description
  1. Customer Support: Provide prompt and accurate responses to customer inquiries via WhatsApp, ensuring a positive experience.
  2. Problem Solving: Effectively address and resolve customer concerns or issues, utilizing product knowledge to provide solutions.
  3. Order Management: Manage and track customer orders, ensuring smooth processing.
  4. Feedback Collection: Gather valuable feedback from customers to improve services and products.
Required Skills and Qualifications
  1. Excellent English Skills: Proficiency in English is essential for effective communication.
  2. Customer Service Experience: Prior experience in customer support or a related field is preferred.
  3. Empathetic and Patient: Ability to empathize with customers and remain patient in challenging situations.
  4. Communication Skills: Strong verbal and written communication skills are crucial for effective customer interactions.

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