Helpdesk Specialist

3 days ago


Sargodha, Punjab, Pakistan beBee Careers Full time

We are seeking a Helpdesk Specialist to provide technical assistance to our clients. This role requires excellent problem-solving skills, attention to detail, and the ability to troubleshoot complex issues.

Key Responsibilities:

  1. Respond to client inquiries and resolve technical issues efficiently.
  2. Diagnose and troubleshoot hardware and software problems.
  3. Collaborate with internal teams to resolve complex technical issues.
  4. Maintain accurate records of client interactions.

Requirements:

Strong technical skills, excellent communication skills, and the ability to work in a dynamic environment.