Java Software Development Team Manager

3 days ago

Dera Ghazi Khan, Punjab, Pakistan beBeeTechnical Full time $28,000 - $35,500
Technical Lead Opportunity

We are seeking a seasoned Technical Lead to manage our Incident Response Team and oversee all support operations.

This leadership role involves building, coaching, and directing a team of technical support engineers while establishing best practices for incident response and management.

The ideal candidate will develop strategies for handling event-driven architecture, implement effective incident management workflows, and collaborate with leadership to ensure operational excellence.

Key Responsibilities:

  • Lead and develop a team of technical support engineers to provide coverage from 9 AM to 6 PM CET, including weekends.
  • Establish and enforce incident response protocols and escalation procedures.
  • Oversee critical incident management and personally handle high-severity issues when needed.
  • Define and implement root cause analysis methodologies and follow-up processes.
  • Cultivate a culture of knowledge sharing and continuous improvement.

Requirements:

  • 5+ years of experience in Java development and technical support.
  • Proven ability to build and lead high-performing technical teams.
  • Deep understanding of event-driven architecture and distributed systems.
  • Expertise in incident response frameworks and root cause analysis methodologies.

Nice to Have:

  • Experience with GraphQL implementation and support.
  • Knowledge of WebSocket protocols and real-time applications.

Benefits:

  • 100% remote work from anywhere.
  • Excellent compensation in USD or your local currency if preferred.
  • Flexible hours create your own schedule.

Job Details:

  • Seniority level Mid-Senior level
  • Employment type Full-time
  • Job function Information Technology

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