Front Desk Officer

21 hours ago


Lahore, Punjab, Pakistan beBee Careers Full time
Front Desk Officer

We are seeking a highly skilled and compassionate Front Desk Officer to join our team. As the first point of contact for clients, you will be responsible for setting the tone for their experience at our mental health establishment.

This pivotal role combines administrative excellence with empathetic client interaction. Your success in this position means creating a welcoming, organized environment where clients feel supported from their initial encounter with our services.

Your key responsibilities include:

  • Welcoming visitors warmly and managing the client reception area
  • Scheduling and coordinating appointments using our practice management system
  • Processing payments and handling basic billing inquiries
  • Maintaining a clean, calm, and professional waiting area
  • Collaborating with clinical staff regarding client arrivals and scheduling changes
  • Ensuring strict confidentiality of all client information

To excel in this role, you will possess:

  • Exceptional interpersonal skills
  • Proficiency with office software
  • Strong written and verbal communication skills
  • A basic understanding of mental health conditions and terminology

As a valued member of our team, you will enjoy a range of benefits including health insurance and generous leave entitlements.


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