
Quality Assurance Manager
4 hours ago
We are seeking a seasoned Quality Assurance Manager to lead our quality management team and drive execution based on established SOPs to comply with customer quality requirements.
About UsWe are a leading lifestyle brand collective that designs, sources, markets and sells high-quality products in multiple segments. Our team is built on respect for others and for the hard work it takes to achieve our goals.
Key Responsibilities:- Lead teams in execution of quality management activities to meet or exceed customer expectations.
- Drive execution based on established SOPs to comply with customer quality requirements.
- Capture issues promptly and escalate them to upper management and merchandising partners in a timely manner.
- Investigate root cause of customer complaints and develop CAPs to drive improvement.
- Leadership Commitments: Inspire Others, Grow Talent, Advance DE&I, Spark Ownership.
- Behavioral Competencies: Decision Making, Communication, Collaboration, Conflict Management and Problem Solving, Driving Execution.
- Frequent travel may be required.
- Be part of our growing community by getting involved with groups, teams and initiatives like Growth, Innovation, and Teamwork.
Benefits include: Professional growth opportunities, competitive compensation package, and a dynamic work environment.
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