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Assistant Manager, Logistics Excellence
15 hours ago
- Data Analysis & Performance Monitoring
- Conduct thorough analysis of logistics data to monitor performance KPIs, identify trends, and uncover areas for operational improvement.
- Develop and maintain dashboards and reports to provide real-time insights into logistics performance metrics, including delivery times, cost per order, and rider utilization.
- Prepare and present regular reports to senior management, highlighting key insights, challenges, and recommendations for improvement.
- Oversee the cost per order (CPO) budget, ensuring costs align with business objectives and implementing strategies to reduce operational expenses.
- Collaborate with finance teams to set CPO targets, monitor deviations, and implement corrective actions when necessary.
- Design and implement earnings plans for riders to incentivize performance while maintaining cost efficiency.
- Analyze market conditions like rider utilization, inflation, and competitor intel to adjust rider earnings as needed to maintain rider experience.
- Manage and optimize vendor delivery radiuses to ensure efficient and timely deliveries, minimizing delivery time and enhancing customer satisfaction.
- Work with cross-functional teams to analyze vendor performance within specific radius, adjusting areas based on demand and logistics capabilities.
- Support expansion into new geographical areas by developing and executing logistics strategies that meet growth targets and adapt to regional specifics.
- Plan for logistics growth in alignment with market demand, ensuring sufficient capacity and optimal utilization.
- Monitor fleet utilization rates and implement improvements to maximize resource efficiency, reduce idle time, and enhance fleet performance.
- Collaborate on process improvements and introduce best practices for logistics operations, fostering a culture of continuous improvement.
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