
Expert Credit Analyst Leader
2 days ago
Senior Credit Risk Manager
Role Overview:The Senior Credit Risk Manager oversees a nationwide team of credit experts responsible for assessing the creditworthiness of new and existing customers through detailed financial analysis, market intelligence, and on-site evaluations.
This role requires consistent implementation of credit policies and risk assessment frameworks across all team operations. The Senior Credit Risk Manager collaborates with cross-functional stakeholders to streamline credit control processes and support business growth while minimizing risk.
Key Responsibilities:- Monitor nationwide customer accounts to identify potential risks, overdue payments, and emerging credit concerns.
- Drive timely and effective risk mitigation by coaching the team on proactive engagement and escalation procedures.
- Provide regular reporting on team performance and credit risk exposure status to management.
- Develop team capabilities through training, mentoring, and performance feedback to foster a high-performing credit control unit.
- Coordinate with internal and external stakeholders Sales, Billing, and Customer Service to resolve disputes and billing queries.
- Prepare aging reports, risk dashboards, and bad debt provision inputs.
- Recommend suspensions, write-offs, deposit release, and legal escalations for chronic defaulters.
- Support in contract reviews, settlements, and customer reconciliations.
- Conduct credit reviews periodically to mitigate financial exposure.
- Automate existing manual processes to improve efficiency and enhance effectiveness of existing processes.
- Ensure timely and accurate credit evaluations for all new and existing customers.
- Lead the approval process for high-value or complex credit accounts.
- Perform accurate credit evaluations for new and existing clients and recommend appropriate credit limits and payment terms.
- Supervise and mentor the credit control team, setting clear KPIs and SLAs.
- Continuous process improvements and best practice recommendations.
- Support internal and external audits with required documentation and explanations.
- Bachelor's or Master's degree in a relevant field such as Business Management and Finance.
- Minimum 8 years of experience in Financial Evaluation or Credit Management, or related roles in a B2B environment preferably.
- Strong understanding of industry practices and financial evaluation criteria.
We celebrate diversity and are committed to creating an inclusive environment for all employees.
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