International Client Liaison

21 hours ago


Lahore, Punjab, Pakistan Winnors Remote Staff Full time
Job Overview

As a highly motivated and results-driven International Client Manager, you will play a vital role in supporting our international operations by managing client relationships, coordinating business processes, and ensuring smooth communication across borders.

The ideal candidate will have 3+ years of experience in a business management or related role, ideally with international exposure. A UK LLB qualification is desirable but not mandatory. Prior experience in business management or client services, with a focus on international clientele, is essential.

Key Responsibilities:
  • Utilize excellent communication skills to conduct business discussions via phone calls, emails, and video conferences.
  • Build and maintain strong, long-lasting client relationships based on trust and satisfaction.
  • Act as the main point of contact for clients, coordinating with internal teams to ensure client expectations are met and exceeded.
  • Handle client escalations and resolve issues promptly to maintain client satisfaction.
  • Provide regular updates and reports to senior management on client feedback and satisfaction levels.
  • Collaborate with the sales and marketing teams to identify opportunities for business growth and expansion within existing client accounts.
  • Draft clear and concise business correspondence, including proposals, contracts, and reports.


Required Qualifications and Skills:
  • Exceptional problem-solving skills and the ability to handle client issues and escalations with tact and diplomacy.
  • Excellent written and verbal communication skills in English, with the ability to articulate complex information clearly and concisely.
  • Proficiency in business communication and email etiquette.
  • Strong organizational and time management skills, with the ability to manage multiple tasks simultaneously.
  • Ability to work independently and as part of a team.
  • Familiarity with international business practices and cultural considerations (a plus).


What We Offer

We offer a competitive salary and benefits package, an opportunity to work in a fast-paced and dynamic environment, and the chance to be part of a growing and successful team. Daily provision of lunch, fruits, tea, and coffee onsite is also provided.

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