Entry Level IT Technician

6 days ago

Lahore, Punjab, Pakistan beBee Careers Full time
IT Support Role

This position involves providing technical assistance to clients and resolving hardware or software issues.

The ideal candidate will have a solid understanding of computer systems and networks, as well as excellent communication and problem-solving skills.

  • Key Responsibilities:
  1. Client Support:
  • Respond to client inquiries and troubleshoot technical issues.
  1. System Maintenance:
  • Install, configure, and maintain computer systems and peripherals.
  1. Technical Troubleshooting:
  • Diagnose and resolve technical problems promptly.
  1. Training and Education:
  • Educate clients on proper usage of systems and basic troubleshooting techniques.
  1. Team Collaboration:
  • Collaborate with team members to handle client requests efficiently.
  1. Record Keeping:
  • Maintain accurate records of support activities.
Requirements:
  1. High school diploma or equivalent; a Bachelor's degree in IT or related field is preferred but not required.
  2. Strong knowledge of hardware, software, networking, and operating systems.
  3. Excellent problem-solving skills and ability to work under pressure.
  4. Exceptional communication skills with a customer service focus.
  5. Ability to learn new technologies quickly and adapt to changing environments.
  6. Must possess a biometric passport.

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