Microsoft 365 Cloud Solutions Expert

6 days ago


Lahore, Punjab, Pakistan Tkxel LLC Full time

Tkxel LLC aims to add value to our customers' business - our success is intertwined with our customers' success. We are seeking a Cloud Solution Architect to drive our customers' business applications and AI transformation on the Microsoft 365 platform.

Responsibilities:
  • Drive positive Customer Satisfaction by leveraging M365 Services expertise to enable defined Customer Success Plan outcomes.
  • Foster strong relationships with customers and partners by providing feedback and insights to drive continuous improvement.
  • Engage with business and technical decision-makers to drive intent, enablement, and usage of M365, securing long-term customer engagements.
  • Develop opportunities to drive Customer Success business results by working with business and technical decision-makers to ensure they understand M365 value proposition and get value from their investment in Microsoft technology.
  • Analyze issues blocking go-live of customer success projects and develop effective resolutions leveraging M365 services and technical expertise.
  • Maintain a high level of technical expertise and stay up-to-date with industry trends to drive innovation and growth.


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