
Warranty Processing Expert
14 hours ago
Job Description:
This position is responsible for registering Service agreements presented by manufacturers to partners and managing registration changes requested by clients and partners. The ideal candidate will have excellent communication skills, be proficient in MS Excel, and have knowledge of software licensing, Microsoft software, Adobe software, and latest hardware in computers.
Responsibilities:- Process manager compensation for Service Registration/Activation, account executives, and salespeople.
- Resolve discrepancies in registrations and coordinate registration summaries.
- Ensure contractual terms comply with standard or approved business practices.
- Manage customer information, including additions, moves, and changes within the registration and asset database.
- Retrieve registration confirmations from vendors and resolve data inconsistencies.
- Provide compatible warranty part numbers for hardware and compensate managers and salespeople engaged in Service Renewal.
- Resolve contract discrepancies and coordinate contract summaries.
- Develop scope and specifications for professional services and other engagements.
Education and Experience:
Candidates should have a strong understanding of software licensing, Microsoft software, Adobe software, and latest hardware in computers, as well as excellent communication and teamwork skills.
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