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IT Infrastructure Specialist
5 days ago
We are seeking a highly skilled IT professional to fill the role of Senior Support Consultant / Technical Lead. As a key member of our team, you will be responsible for providing expert-level technical support for our Unix and Linux infrastructure.
The ideal candidate will have a strong background in system administration, with experience working with Unix and Linux systems. You should possess excellent troubleshooting skills, with the ability to analyze complex issues and develop effective solutions.
In this role, you will be responsible for managing Unix and Oracle related accounts, providing Level 3 support for critical system administration-related calls, and performing daily system administration tasks within our Unix/Linux infrastructure.
You will also be expected to provide production support for UNIX or Linux servers, offer support and consultancy for development and UAT UNIX environments, backup and storage products, and disaster recovery.
Additionally, you will be required to automate processes using scripting skills in Shell or Perl, develop and implement methods to proactively manage the environment, and engage in ongoing BAU and project work.
Key Responsibilities
- Manage Unix and Oracle related accounts
- Provide Level 3 support for critical system administration-related calls
- Perform daily system administration tasks within the Unix/Linux infrastructure
- Provide production support for UNIX or Linux servers
- Offer support and consultancy for development and UAT UNIX environments, backup and storage products, and disaster recovery
- Automate processes using scripting skills in Shell or Perl
- Develop and implement methods to proactively manage the environment
- Engage in ongoing BAU and project work
Requirements
- Exceptional troubleshooting abilities
- Experience working with servers communicating through firewalls and a full understanding of firewalls down to port/protocol level
- A good understanding of the demands of supporting servers in mission-critical environments such as those in the Banking/Financial sector
- Experience in providing and supporting Service Continuity (DR)
- Ability to handle rapidly changing and competing priorities and work after hours
- Good communication skills
- Tertiary education (University degree/Advance Diploma)
- Ability to work in a team environment & learn new technologies
- Experience in looking after 24/7 environments
- Ability to work on Production issues after hours or on weekends
- Experience in working under a production support & pressured environment
- Troubleshooting, problem solving and able to drive issues to resolution
- Experience in performing health checks of database systems
- Experience with virtualization software technologies
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