Technical Relationship Manager

3 days ago


Hyderabad City Taluka, Pakistan beBee Careers Full time

We are looking for a Technical Relationship Manager to join our team. As a key member of our organization, you will be responsible for building and maintaining strong relationships with our customers.

Responsibilities:
  • Technical Consultation & Architecture Design
    • Develop and maintain deep expertise in cloud infrastructure and architecture design.
    • Help customers design, diagram, and plan infrastructure architectures tailored to their use cases.
    • Conduct regular technical consultation sessions and workshops to enable customers to be self-sufficient in managing their cloud environments.
  • Proactive Customer Engagement & Growth
    • Manage and maintain key customer relationships.
    • Partner closely with customers to drive engagement, retention, and expansion of their cloud workloads.
    • Identify opportunities for cost reduction and performance optimization, guiding customers to make data-driven decisions.
  • Advocacy & Cross-Functional Collaboration
    • Act as the voice of the customer within our organization, ensuring their needs are represented in product development and support processes.
    • Liaise with internal teams to resolve escalations and technical challenges quickly.

This role requires excellent communication and relationship-building skills, as well as a strong understanding of cloud technology.



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