Operations Director

10 hours ago


Lahore, Punjab, Pakistan beBee Careers Full time
Operations Director
Welcome to a challenging and rewarding career opportunity as an Operations Director. We are seeking a highly experienced and strategic leader to oversee daily operations, ensuring alignment with customer requirements and maintaining high standards of quality and efficiency.

About the Role:
  • Operational Leadership: Oversee daily operations, ensuring alignment with customer requirements and maintaining high standards of quality and efficiency.
  • Talent Management: Manage talent selection processes, ensuring the onboarding of skilled personnel who meet project demands.
  • Resource Management: Optimize resource allocation and scheduling to efficiently meet project demands, ensuring effective utilization of talent while maintaining high customer satisfaction.
  • Performance Monitoring: Establish and monitor key performance indicators (KPIs) to ensure SLA compliance in line with customer expectations; implement strategies to enhance process efficiency and automation.
  • Profitability and Sustainability: Drive initiatives to maximize profitability, reduce attrition rates, and foster a culture of continuous improvement within the organization.
  • Client Relationship Management: Act as a key point of contact for clients, ensuring their needs are met, and fostering strong relationships for future growth opportunities.
  • Strategic Planning: Collaborate with the executive team to formulate and implement operational strategies that align with the company's growth objectives and market demands.

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