Quality Assurance Professional

3 days ago


Gujranwala, Punjab, Pakistan Kintetsu World Express Full time
Job Overview

Kintetsu World Express is a leading logistics company that requires a skilled professional to oversee the implementation and maintenance of its ISO 9001 Quality Management System. This individual will collaborate with internal stakeholders to ensure seamless execution of quality standards and procedures.

Key Responsibilities
  1. Collaboration with Senior Management: Work closely with the Senior Manager of Quality & Compliance to monitor and improve the ISO 9001 system, ensuring alignment with company objectives.
  2. Stakeholder Engagement: Engage with internal stakeholders across various departments to achieve and maintain set quality standards, including Air Freight, Ocean Freight, Logistics, Courier, and Cross Border Trucking Departments.
  3. Training and Development: Develop and conduct training programs for stakeholders on quality standards and procedures, promoting a culture of excellence within the organization.
  4. Customer Focus: Engage with internal stakeholders to understand customer needs and expectations, driving business growth through exceptional service delivery.
  5. Metric Analysis: Gather and analyze metrics on quality objectives achievement from internal stakeholders and key suppliers, identifying areas for improvement.
  6. Customer Satisfaction: Assist in gathering customer satisfaction metrics and feedback, ensuring continuous improvement.
  7. Regulatory Compliance: Monitor compliance with national and international quality standards, regulations, and related requirements, minimizing risks and ensuring business continuity.
  8. Quality Initiatives: Participate in quality-related activities, such as audits, qualification programs, claims, and other initiatives, contributing to a culture of excellence.
Requirements
  • Education and Experience: Diploma or higher degree, with at least 2 years' experience in quality management, preferably in the logistics industry.
  • ISO 9001 Knowledge: Proficiency in ISO 9001 principles and standards, with the ability to apply this knowledge in a fast-paced environment.
  • Technical Skills: Computer literacy and familiarity with quality management software, enabling effective data analysis and reporting.
  • Skillset: Attention to detail, excellent analytical skills, effective communication, and interpersonal skills, with the ability to work in a team environment.
  • Adaptability: Ability to work in a fast-paced environment, prioritizing multiple tasks and meeting deadlines.


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