Financial Operations Specialist

2 days ago


Lahore, Punjab, Pakistan beBee Careers Full time

Streamlining Financial Processes

We are seeking an experienced Financial Operations Specialist to join our team. This role is ideal for individuals with a passion for financial management and a knack for problem-solving.

Key Responsibilities:
  • Managing Subscriptions and Invoicing: The successful candidate will be responsible for managing subscription updates, processing refunds, and handling missed payments to ensure seamless financial operations.
  • Maintaining Accurate Records: They will maintain accurate financial records in the CRM system, respond to customer inquiries, and provide timely assistance to customers.
  • Billing and Notifications: Our ideal candidate will distribute billing notifications and guarantee timely payment processing, fostering strong relationships with clients.
  • Supporting Revenue Teams: They will support the monthly disbursement of incentives and bonuses for revenue teams, promoting a culture of excellence.
  • Resolving Disputes: The Financial Operations Specialist will conduct thorough sanity checks on customer accounts, resolve billing disputes efficiently, and maintain high levels of customer satisfaction.
Requirements:
  • Exceptional Communication Skills: Excellent verbal and written communication skills are essential for this role.
  • Meticulous Attention to Detail: A keen eye for detail is necessary to maintain accurate records and prevent errors.
  • Collaboration and Teamwork: Strong collaboration and teamwork abilities are required to work effectively with colleagues and customers.
  • Financial Principles and Zoho CRM: A deep understanding of financial principles and Zoho CRM functionality is necessary to perform the job duties.
  • Interpersonal Skills: Excellent interpersonal communication skills are required to interact effectively with colleagues and customers.
  • SAAS Industry Trends: Knowledge of SAAS industry trends and best practices is desirable.
Benefits:
  • Comprehensive Health Insurance: Comprehensive health insurance coverage for self, spouse, and children.
  • Contributory Provident Fund: A contributory Provident Fund for long-term savings.
  • Paid Leaves: Paid leaves for casual, medical, and annual purposes.
  • Subsidized Meals: Subsidized meals to promote employee well-being.
  • Maternity and Paternity Benefits: Generous maternity and paternity benefits.
  • Paid Trips: Paid trips and tours to foster team bonding and relaxation.
  • Profit/Stocks Sharing Plan: A Profit/Stocks Sharing Plan for tenured employees, rewarding dedication and hard work.


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