
Operations Coordinator
1 day ago
Operations Coordinator Job Description
We are looking for a skilled Operations Coordinator to join our team. As an Operations Coordinator, you will be responsible for managing our order management processes from start to finish.
You will work closely with the operations department to ensure that all sales orders are processed accurately and on time.
This is a fast-paced role that requires excellent communication skills, attention to detail, and the ability to work well under pressure.
Key Responsibilities:
- Manage complete Sales Force Quote to Cash cycle
- Identify and resolve Q2C technical issues
- Provide guidance on complex deal structures
- Quote Creation and Completion
- Order Cancellation
- Account Renewals
- Contract Buyout Quotes
- Opportunity Stage Amendments
- Package Upgrade/Downgrade
- Vendor Finance deals
- Account Audits
- Account Mergers
- Constantly liaising with other departments to resolve cases
Requirements:
- Graduate in Business Management disciplines, preferably Finance or Accounts
- Strong Business Communication Skills in English
- 2+ years of professional work experience
- Proficient experience with Microsoft Excel and Word
- Knowledge and experience of CRM systems, preferably Salesforce
- Prefer experience working with ERP systems
- Very organized, meticulous, and detailed in entering information
- Excellent analytical and problem-solving capabilities with special attention to accuracy and detail
- Self-starter with a proven ability to take ownership of job responsibilities and ensure successful completion of all projects and requests
- Ability to effectively prioritize and multi-task in high-volume workload situations
About Us:
We value diversity and inclusion in the workplace. We are an equal opportunity employer and welcome applicants from diverse backgrounds.
For more information about our company, please visit our website.
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