Database Management Executive

3 days ago


Lahore, Punjab, Pakistan People (Professional Employers Pvt Ltd) Full time

Service Delivery Role

The Service Delivery Representative will be responsible for delivering exceptional customer experiences at People (Professional Employers Pvt Ltd). This role requires a strong understanding of customer needs and preferences, as well as excellent communication and sales skills.

Key Responsibilities:

  1. Customer Interaction: Engage with potential and existing customers to gather feedback and address inquiries.
  2. Database Management: Develop and manage a database of customer contacts and interactions to inform follow-up efforts and sales strategies.
  3. Sales Assistance: Provide assistance in booking sales through our website and point of sale systems.
  4. Marketing Alignment: Collaborate with the marketing team to align sales strategies and share customer insights.
  5. Feedback Reporting: Collect and report customer feedback to improve service delivery and product offerings.

Qualifications

  • Bachelor's or Master's degree in Marketing or a relevant field
  • 2-3 years of experience in a similar role
  • Proficiency in CRM software
  • Sales software knowledge
  • Understanding of invoicing and billing processes


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