
Enterprise Support Engineer
5 days ago
We are seeking an Enterprise Support Engineer to provide technical expertise and support to our customers. The successful candidate will have a strong understanding of enterprise IT support environments and experience working with SaaS solutions.
Responsibilities include:
- Providing technical support to customers and colleagues
- Troubleshooting and fixing issues related to system integrations
- Developing and implementing operating procedures and knowledge base articles
- Collaborating with development teams to resolve integration issues
Requirements:
- University degree in computer science or relevant discipline
- 3+ years of experience in enterprise IT support environment supporting SaaS solutions
- Experience working with data interchange standards, XML, JSON, and FTP/SFTP as well as Restful APIs
- Fluent in English, written and spoken
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