Healthcare Project Coordinator

2 days ago


Lahore, Punjab, Pakistan beBeeHealthcare Full time 900,000 - 1,200,000
Job Summary

We are seeking experienced Call Center Agents to handle a specialized healthcare project with professionalism and expertise.

The ideal candidate will have a strong background in biological and pharmaceutical products and excellent communication skills to ensure seamless interactions between consumers and representatives.

Key Responsibilities
  • Manage call relay services to facilitate smooth communication between consumers and Haleon representatives.
  • Provide accurate information regarding pharmaceutical or healthcare-related inquiries.
  • Document and update consumer interactions in the system promptly and accurately.
  • Ensure all interactions meet professional and compliance standards.
  • Collaborate with the internal team to address escalations or complex queries.
Requirements
  • Pre-medical graduate with a strong knowledge of biological and pharmaceutical products.
  • Minimum 5 years of relevant experience in the pharmaceutical or healthcare industry.
  • Excellent command of English and Urdu, both spoken and written.
  • Strong interpersonal and communication skills.
  • Ability to manage high call volumes with accuracy and professionalism.
Benefits Package
  • Opportunity to work on a specialized healthcare project with a global brand.
  • Professional work environment with growth opportunities.
  • Market-competitive salary and benefits.
Additional Information
  • Seniority level: Mid-Senior level
  • Employment type: Full-time
  • Job function: Customer Service
  • Industries: Retail Office Equipment

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