
Client Support Professional
1 week ago
About the Role
We are seeking a highly organized and detail-oriented Client Support Professional to join our team.
In this role, you will work closely with high-level client-serving professionals to drive project management and engagement coordination. You will focus on maintaining professional standards while driving efficiencies for the account teams and reducing time to provide services to clients.
Your Key Responsibilities
- Manage stakeholder expectations, project plans, and communications to advance service delivery
- Gather knowledge of the service line, engagement, and key personnel
- Act as knowledge manager for the engagement team, managing internal databases and portals for global team communication and coordination
- Take ownership of engagement economics, collaborating with team members to resolve issues
- Collaborate with the account team and resource management teams to achieve goals
- Coordinate risk management processes, including regulatory requirements
About Us
We aim to build a better working world by creating new value for clients, people, society, and the planet. Enabled by data, AI, and advanced technology, we help clients shape the future with confidence and develop answers for pressing issues.
We offer a flexible environment, empowering you to develop future-focused skills and equip you with world-class experiences in a diverse and inclusive culture of globally connected teams.
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