Supply Chain Business Manager

5 days ago


Gujranwala, Punjab, Pakistan Zuellig Pharma Full time

The role of Supply Chain Business Manager involves ensuring the smooth operation of our programs, including business and operations performance, customer service, order fulfillment, billing, and projects. This is a dynamic role that requires strong problem-solving skills, attention to detail, and excellent communication skills.

  • Business & Operations Performance
    • Prepare financial performance reports for assigned programs.
    • Represent the company and co-lead business and operations reviews with clients, working with clients to develop new project initiatives and address gaps in operations performance.
  • Customer Service
    • Collaborate with internal stakeholders to provide quality, proactive communication to clients' queries.
  • Operations
    • Monitor and prepare key performance indicators (KPIs) for assigned clients and address gaps in performance with internal stakeholders.
  • Order Fulfillment
    • E nsure timely processing of all orders.
    • Liaise with freight forwarders to ensure shipments are picked up on time from the regional hub.
  • Billing
    • Responsible for timely and accurate billing to clients for services performed.
  • Projects
    • Participate in projects as assigned by the Program Manager from time to time.


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