Technical Infrastructure Engineer

5 days ago


Karachi, Sindh, Pakistan Sybrid Private Limited -a Lakson Groupof Company Full time

The Ideal Candidate

We are looking for a motivated and detail-oriented Technical Infrastructure Engineer who can provide expert-level support for our system and network infrastructure. The ideal candidate will have a strong understanding of computer systems, network protocols, and operating systems.

Key Responsibilities:

  • System Administration
    • Install, configure, and maintain operating systems, applications, and hardware components to ensure optimal system performance.
    • Monitor system logs and performance metrics to identify potential issues and prevent downtime.
  • Network Engineering
    • Design, implement, and maintain network architecture, including routers, switches, firewalls, and VPNs.
    • Configure network devices and protocols to ensure secure and reliable communication.
    • Monitor network traffic and performance metrics to identify potential issues and optimize network efficiency.
  • Incident Management
    • Develop and implement incident response plans to ensure timely and effective resolution of system and network incidents.
    • Collaborate with cross-functional teams to resolve complex technical issues and minimize downtime.
    • Elevate complex issues to senior engineers when necessary, ensuring that issues are resolved efficiently.
  • Documentation and Training
    • Create and maintain technical documentation, including user guides, installation manuals, and troubleshooting guides.
    • Develop and deliver training programs to end-users, ensuring that they have the necessary skills to effectively utilize company resources.

Requirements

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • 3-5 years of experience in system administration, network engineering, or a related field, with a proven track record of resolving complex technical issues.
  • CompTIA A+ certification or equivalent, with knowledge of industry-standard technologies and protocols.

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