
Technical Infrastructure Engineer
5 days ago
The Ideal Candidate
We are looking for a motivated and detail-oriented Technical Infrastructure Engineer who can provide expert-level support for our system and network infrastructure. The ideal candidate will have a strong understanding of computer systems, network protocols, and operating systems.
Key Responsibilities:
- System Administration
- Install, configure, and maintain operating systems, applications, and hardware components to ensure optimal system performance.
- Monitor system logs and performance metrics to identify potential issues and prevent downtime.
- Network Engineering
- Design, implement, and maintain network architecture, including routers, switches, firewalls, and VPNs.
- Configure network devices and protocols to ensure secure and reliable communication.
- Monitor network traffic and performance metrics to identify potential issues and optimize network efficiency.
- Incident Management
- Develop and implement incident response plans to ensure timely and effective resolution of system and network incidents.
- Collaborate with cross-functional teams to resolve complex technical issues and minimize downtime.
- Elevate complex issues to senior engineers when necessary, ensuring that issues are resolved efficiently.
- Documentation and Training
- Create and maintain technical documentation, including user guides, installation manuals, and troubleshooting guides.
- Develop and deliver training programs to end-users, ensuring that they have the necessary skills to effectively utilize company resources.
Requirements
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 3-5 years of experience in system administration, network engineering, or a related field, with a proven track record of resolving complex technical issues.
- CompTIA A+ certification or equivalent, with knowledge of industry-standard technologies and protocols.
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