Team Performance Lead

1 week ago


Rawalpindi Cantonment, Pakistan beBee Careers Full time
Job Overview

We are seeking a skilled professional to lead our department, driving transformation and excellence.

About the Role:

  1. Lead a team of 50-60 people, fostering collaboration and productivity.
  2. Oversee department operations, ensuring efficient use of resources.
  3. Develop and implement strategies to maintain high customer service standards.
  4. Conduct regular meetings with staff to discuss progress and development.
  5. Monitor and follow up on ongoing projects to ensure timely completion.
  6. Identify training needs and develop staff for next-level roles.
  7. Cultivate a professional work environment promoting equality and fairness.
  8. Implement company policies and procedures.
  9. Analyze performance data to identify areas for improvement.

Requirements:

  • A graduate degree, preferably BBA or MBA.
  • Excellent English communication skills.

Desired Skills:

  • Leadership, team management, process creation, project management, situation handling, proactive approach, hardworking, intelligent working, time-driven, soft-spoken, dedicated, quick learner, team player, solution provider.

Experience:

  • Minimum 5-8 years of experience, managing different teams and departments.
  • Experience in international recruitment, customer support, business operations, call center operations, and project management.


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