Workforce Planning Consultant

5 days ago


Lahore, Punjab, Pakistan Ernst & Young Advisory Services Sdn Bhd Full time

At Ernst & Young Advisory Services Sdn Bhd, we are committed to delivering exceptional results for our clients. As a resource management and workforce-planning specialist, you will play a critical role in activating the day-to-day operations of the Experience Management (XM) function.

Your primary responsibility will be to ensure we maximize business performance and deliver on our talent promise through proactive management of our talent pool. This requires strong communication and interpersonal skills, as well as the ability to build relationships at all levels.

The focus of this role will be within our Strategy and Transactions service line. To achieve this, you will:

  1. Support the XM team in allocating the right people, to the right role, at the right time.
  2. Support project demand prioritization and supply augmentation.

In addition, you will use your specialist knowledge and relationships to ensure we maximize productivity and develop our talent through their on-the-job experiences.

Your Key Responsibilities

  • Support the team in managing the utilization of employees to achieve utilization targets.
  • Talent pool management & experience optimization – Actively managing bench, available capacity by understanding capability and proactively identifying opportunities for all available resources.
  • Experience optimization – Highlighting capability outside the home talent pool via cross-functional, cross-border or cross-region allocation to maximize productivity.
  • Reporting - Ensure data accuracy and provide analysis on key KPIs on a regular basis.
  • Continuous improvement – Supporting roll out of initiatives on behalf of the resourcing leader and identifying opportunities to improve team performance.

Skills and Attributes for Success

  • Strong communication (both written and oral) and interpersonal skills.
  • Demonstrates a positive and enthusiastic attitude.
  • Strong personal integrity and adherence to strict confidentiality.
  • Able to build relationships at all levels.
  • Experience with workforce planning and/or business operations within professional services environments.
  • Refined relationship and stakeholder management skills.
  • Strong knowledge of business systems and refined data analysis skills.
  • Experience working closely with colleagues in a high-performing team.

Ideally, You Will Also Have

  • A degree or postgraduate in a related discipline.
  • People management and development experience.

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