Sales Director

6 days ago

Islamabad, Islamabad, Pakistan SMJ International Industries Full time
Job Description

Overview:

The Sales Manager at SMJ International Industries oversees customer service and sales operations, driving revenue growth through exceptional service delivery and strategic sales initiatives.

Key Responsibilities:

  1. Sales Leadership:
  • Develop and execute comprehensive sales strategies to achieve business objectives and drive revenue growth.
  • Identify new business opportunities and market trends to expand the customer base and increase sales.
  • Monitor sales performance metrics and KPIs, such as sales volume, conversion rates, and customer acquisition costs.
  • Provide leadership and guidance to the sales team, including setting sales targets, conducting performance evaluations, and coaching team members to achieve sales goals.
  1. Customer Relationship Management:
  • Build and maintain strong relationships with new and existing customers to foster loyalty and retention.
  • Address customer inquiries, concerns, and complaints in a timely and professional manner to ensure customer satisfaction.
  • Implement customer feedback mechanisms to gather insights and continuously improve the customer experience.
  • Collaborate with other departments, such as marketing and product development, to align customer needs with business strategies and offerings.
  1. Team Leadership and Development:
  • Recruit, train, and onboard new sales team members to ensure they have the necessary skills and knowledge to succeed.
  • Provide ongoing coaching, mentoring, and support to sales representatives to help them achieve their targets and maximize their potential.
  • Foster a positive and inclusive work environment that encourages teamwork, collaboration, and professional growth.
  1. Sales Planning and Forecasting:
  • Develop and implement sales plans and forecasts to guide sales activities and resource allocation.
  • Analyze market trends, competitor activities, and customer preferences to identify opportunities and risks.
  • Prepare sales reports, presentations, and forecasts for management review and decision-making.
  1. Product Knowledge and Training:
  • Stay up-to-date on product knowledge, features, and benefits to effectively communicate with customers and support sales efforts.
  • Conduct product training sessions for sales team members to ensure they have a deep understanding of the products and can effectively convey value propositions to customers.
Job Requirements
  • Bachelor's degree in business administration, marketing, or a related field.
  • Proven experience in sales management, preferably in the cosmetics, skincare, or beauty industry.
  • Strong leadership and team management skills, with the ability to motivate and inspire a sales team.
  • Excellent communication and interpersonal skills, with a customer-focused approach.
  • Demonstrated ability to develop and execute sales strategies to achieve business objectives.
  • Analytical mindset with the ability to interpret sales data and trends to drive informed decision-making.
  • Proficiency in sales CRM software and Microsoft Office Suite is required.
  • Passion for the beauty and aesthetics industry and a commitment to delivering exceptional customer service.
What We Offer

Incentive Bonus, Leaves

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