Customer Experience Ambassador

23 hours ago


Karachi, Sindh, Pakistan beBee Careers Full time
Responsibilities and Expectations:

As a Front Desk & Guest Relations Officer, you will be responsible for:

  • Welcoming and greeting guests with a warm and professional demeanor.
  • Maintaining a neat and organized front desk area.
  • Answering phone calls and directing inquiries to the appropriate departments or personnel.
  • Processing guest requests for wake-up calls, additional amenities, and transportation services.
  • Maintaining a log of guest interactions and providing feedback to management for service improvement.

Skill Requirements:

  • Exceptional interpersonal and communication skills.
  • Strong problem-solving and decision-making abilities.
  • Well-groomed and professional appearance.
  • Ability to remain calm and courteous in high-pressure situations.


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