System Setup Coordinator

2 weeks ago


Karachi, Sindh, Pakistan beBee Careers Full time
Role Overview

The Onboarding Specialist will be responsible for ensuring a smooth client onboarding experience, focusing on system setup and configuration. This role requires strong organisational and project management skills, with the ability to maintain accurate records in CRM systems. The specialist will work closely with customers to resolve issues and provide ongoing support, ensuring their needs are met and exceeded.

Responsibilities:
  • Client Onboarding: Manage the full client onboarding process, including system setup and maintenance of the customer base.
  • Project Management: Oversee onboarding projects, meet deadlines, and maintain accurate records in CRM systems.
  • Product Customisation: Develop expertise in customising products for unique customer needs.
  • Customer Support: Provide primary contact for customer-facing onboarding, issue resolution, and ongoing support.
  • Customer Insights: Use data to advise customers on effective product usage and increase lifetime value.

The successful candidate will possess excellent communication and problem-solving skills, with the ability to work independently and as part of a team. Strong technical skills, including troubleshooting proficiency, are also essential for this role.

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