
Customer Engagement Specialist
2 days ago
Key Responsibilities:
As an Inbound Sales Expert, you will be responsible for:
- Engaging with residential customers across the U.S. to discuss telecom services and home security packages.
- Providing expert advice on telecom services and home security solutions to ensure customers receive tailored recommendations.
- Building strong relationships with customers through consultative selling techniques.
- Maintaining accurate records of sales orders and processing them efficiently.
- Staying up-to-date with industry trends, product offerings, and competitor activity.
- Meeting and exceeding sales targets and performance metrics.
Requirements:
- Minimum 2 years of experience in inbound sales, preferably in the telecom or home security industry.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a team environment.
- Strong problem-solving and negotiation skills.
- Flexibility to work night shifts and adapt to changing situations.
Benefits:
Our company offers a comprehensive benefits package, including medical insurance, paid time off, and opportunities for career advancement.
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