
Operations Management Director
6 days ago
ITC Worldwide is seeking a seasoned business manager to lead our operations team and drive growth through strategic planning and execution.
The ideal candidate will have a proven track record of managing day-to-day operations, including production, human resources, and accounting processes.
Key Responsibilities:- Develop and implement operational strategies to improve productivity and efficiency
- Manage employee activities, providing suitable resources and coaching
- Establish and grow relationships with relevant partners and stakeholders
- Maintain a plan for forecasting, targeting, and attaining sales goals
- Collaborate with department heads to define Key Performance Indicators (KPIs) and reports
- Develop an understanding of business operations and contributing departments
- Implement and maintain reports and dashboards using reporting software
- Conduct ad-hoc analyses to support internal decision-making
- Three or more years of experience in a business management or similar role
- Experience in developing business strategy
- Strong ability with financial and budgetary processes
- Superior leadership skills, with a focus on employee coaching and development
- Up-to-date knowledge of relevant industry trends
- Master's degree (or equivalent) in business, management, or related field
- Strong ability with database and information systems software
- Experience in data analysis with Power BI
- IT Technical Recruitment (Attract, Retention)
- Microsoft Applications: SaaS Product Line Licensure
- Microsoft Modern Workplace plays
- Dynamics 365 ERP/CRM Pre & Post sales
- SAP/NetSuite (a plus)
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