
IT Systems Specialist
7 days ago
We are seeking an experienced IT officer to join our team at Liberty Books & Publishers (Pvt) Ltd. The successful candidate will be responsible for providing end-to-end user support on inter-departmental and retail outlets.
The ideal candidate should have rich experience in handling retail networking systems and POS. A graduation or masters degree is required, along with 1-2 years of IT support experience.
This role requires strong problem-solving skills, attention to detail, and excellent communication skills. If you have a passion for technology and want to work for a renowned international distribution company, please apply.Key Responsibilities
- Logging and processing support calls from various departments and retail outlets.
- Installing, configuring, and maintaining computer hardware, software, systems, networks, printers, and scanners.
- Planning and undertaking scheduled maintenance upgrades to ensure smooth operations.
- Setting up accounts for staff members, ensuring they know how to log in securely.
- Solving password problems promptly and efficiently.
- Communicating with clients and users to determine the nature of any problems encountered.
- Responding to breakdowns and resolving technical issues quickly.
- Investigating, diagnosing, and solving complex computer software and hardware faults.
- Repairing equipment and replacing parts as needed.
- Supervising junior engineering and technical staff to ensure high-quality work.
- Obtaining replacement or specialist components, fixtures, or fittings when required.
- Maintaining records of software licenses to ensure compliance.
Largest international distribution company with a profound chain of retail outlets throughout the country. We offer a dynamic work environment and opportunities for growth and development.
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Electrical Systems Specialist
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IT System Specialist
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LMS and Education System Manager
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