IT Systems Specialist

7 days ago


Karachi, Sindh, Pakistan Liberty Books & Publishers (Pvt) Ltd Full time
Job Overview

We are seeking an experienced IT officer to join our team at Liberty Books & Publishers (Pvt) Ltd. The successful candidate will be responsible for providing end-to-end user support on inter-departmental and retail outlets.

The ideal candidate should have rich experience in handling retail networking systems and POS. A graduation or masters degree is required, along with 1-2 years of IT support experience.

This role requires strong problem-solving skills, attention to detail, and excellent communication skills. If you have a passion for technology and want to work for a renowned international distribution company, please apply.Key Responsibilities

  1. Logging and processing support calls from various departments and retail outlets.
  2. Installing, configuring, and maintaining computer hardware, software, systems, networks, printers, and scanners.
  3. Planning and undertaking scheduled maintenance upgrades to ensure smooth operations.
  4. Setting up accounts for staff members, ensuring they know how to log in securely.
  5. Solving password problems promptly and efficiently.
  6. Communicating with clients and users to determine the nature of any problems encountered.
  7. Responding to breakdowns and resolving technical issues quickly.
  8. Investigating, diagnosing, and solving complex computer software and hardware faults.
  9. Repairing equipment and replacing parts as needed.
  10. Supervising junior engineering and technical staff to ensure high-quality work.
  11. Obtaining replacement or specialist components, fixtures, or fittings when required.
  12. Maintaining records of software licenses to ensure compliance.

Largest international distribution company with a profound chain of retail outlets throughout the country. We offer a dynamic work environment and opportunities for growth and development.



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