IT System Administrator

5 days ago


Karachi, Sindh, Pakistan beBee Careers Full time
Technical Support Specialist Job Description

We are seeking a highly skilled Technical Support Specialist to join our team. The ideal candidate will have a strong background in IT and be able to provide top-notch support to our users.

  • To ensure the smooth operation of Windows 10 and Windows Server 2012 systems, provide technical assistance to users via phone, internet, or remote access tools.
  • Troubleshoot and resolve WAN/LAN network-related issues to minimize downtime and maintain system performance.
  • Repair hardware and configure software to guarantee operating system stability and security.
  • Configure Microsoft Outlook and maintain email backups to prevent data loss.
About This Role

This is an exciting opportunity for a motivated individual to take on a challenging role that requires strong analytical and troubleshooting skills, good communication and interpersonal abilities, and a proactive mindset.

The successful candidate will work independently with minimal supervision, staying up-to-date with system developments, patches, and updates to ensure seamless integration and optimal performance.

Requirements

To excel in this position, you should possess:

  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • 1–2 years of hands-on experience in IT support or system administration.
  • Strong proficiency in Windows 10 and Windows Server 2012.
  • In-depth understanding of WAN/LAN networking principles.
  • Familiarity with remote support tools and diagnostic techniques.
  • Experience with hardware maintenance and software configuration.
  • Microsoft Outlook configuration and data backup handling.
  • Soft Skills: Strong analytical and troubleshooting skills, Good communication and interpersonal abilities, Proactive mindset.

Please note that the ideal candidate will have a unique combination of technical knowledge and soft skills, making them an excellent fit for this role.


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