IT Technical Leadership Role

5 days ago


Islamabad, Islamabad, Pakistan Internetwork Expert Full time

Job Overview:

The Enterprise Systems Support Specialist will be responsible for maintaining and improving the company's systems and infrastructure. This role requires a mix of technical expertise, leadership skills, and collaboration with other teams to ensure seamless operations.

Key Responsibilities:

  • Configure and maintain servers, operating systems, and applications to optimize performance and security.
  • Monitor system performance, identify and resolve issues to prevent downtime and ensure reliability.
  • Collaborate with teams to implement upgrades and maintenance, ensuring consistent application of patches and updates.
  • Develop and document standard procedures for system management and maintenance.
  • Provide training and guidance to junior technicians on system management and troubleshooting techniques.
  • Work with cross-functional teams to enhance system functionality and integrate new technologies.
  • Ensure data integrity and availability through effective backup and recovery processes.
  • Stay current with industry trends and technologies to drive innovation in IT offerings.
  • Participate in on-call rotations and respond to after-hours support requests as needed.

Requirements:

  1. Bachelor's degree in Computer Science, Information Technology, or a related field.
  2. Minimum 5 years of experience in system administration or support roles.
  3. Strong knowledge of operating systems (Windows, Linux) and various software applications.
  4. Experience with virtualization technologies (e.g., VMware, Hyper-V) and cloud services (e.g., AWS, Azure).
  5. Proficient in network configuration and troubleshooting.
  6. Ability to develop and document technical procedures and guidelines.
  7. Excellent communication and interpersonal skills for effective collaboration.
  8. Demonstrated ability to lead and mentor technical teams successfully.
  9. Certifications such as Dell/HP and IBM Hardware Certifications, or similar are a plus.
  10. Strong analytical and problem-solving skills, with a proactive approach to tasks.

Benefits:

  • Health Insurance
  • Life Insurance


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