
IT Technical Leadership Role
5 days ago
Job Overview:
The Enterprise Systems Support Specialist will be responsible for maintaining and improving the company's systems and infrastructure. This role requires a mix of technical expertise, leadership skills, and collaboration with other teams to ensure seamless operations.
Key Responsibilities:
- Configure and maintain servers, operating systems, and applications to optimize performance and security.
- Monitor system performance, identify and resolve issues to prevent downtime and ensure reliability.
- Collaborate with teams to implement upgrades and maintenance, ensuring consistent application of patches and updates.
- Develop and document standard procedures for system management and maintenance.
- Provide training and guidance to junior technicians on system management and troubleshooting techniques.
- Work with cross-functional teams to enhance system functionality and integrate new technologies.
- Ensure data integrity and availability through effective backup and recovery processes.
- Stay current with industry trends and technologies to drive innovation in IT offerings.
- Participate in on-call rotations and respond to after-hours support requests as needed.
Requirements:
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Minimum 5 years of experience in system administration or support roles.
- Strong knowledge of operating systems (Windows, Linux) and various software applications.
- Experience with virtualization technologies (e.g., VMware, Hyper-V) and cloud services (e.g., AWS, Azure).
- Proficient in network configuration and troubleshooting.
- Ability to develop and document technical procedures and guidelines.
- Excellent communication and interpersonal skills for effective collaboration.
- Demonstrated ability to lead and mentor technical teams successfully.
- Certifications such as Dell/HP and IBM Hardware Certifications, or similar are a plus.
- Strong analytical and problem-solving skills, with a proactive approach to tasks.
Benefits:
- Health Insurance
- Life Insurance
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