Content and Engagement Manager

6 days ago


Rawalpindi Cantonment, Pakistan beBee Careers Full time

Role Summary:

We are seeking a highly motivated and organized individual to fill the position of Content and Support Officer. This role requires strong problem-solving skills, effective communication, and attention to detail.

Main Responsibilities:

  • To receive, log, and resolve customer complaints in a timely manner.
  • To work closely with various teams to investigate and resolve issues efficiently.
  • To analyze recurring complaints and identify trends for process improvement.
  • To draft, review, and update content management of consumer products.

Requirements:

  • Relevant diploma or degree in any field.
  • Excellent written and verbal communication skills.
  • Strong problem-solving and interpersonal skills.
  • Ability to manage multiple tasks and meet deadlines.
  • Familiarity with MS Office, documentation tools, and customer support platforms.


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