Senior Developer Ambassador

2 days ago


Islamabad, Islamabad, Pakistan beBee Careers Full time

About the Role

This is a Professional Services position that enables you to become an expert on product APIs and establish strong relationships with partners while they build new integrations, resulting in increased value for customers.

Key Responsibilities
  1. Integration Support

Help third-party developers be successful in integrating with product APIs to create best integration between systems.

Technical Guidance

Provide guidance and technical training to implementation teams to follow best practices, including troubleshooting any issues.

Partner Relationship Management

Cultivate successful partner relationship, from initial partner onboarding to ongoing relationship management and expansion.

Collaboration and Communication

Collaborate with multiple internal stakeholders including marketing, legal, product, and customer support on integration go-lives.

Knowledge Sharing

Share development knowledge through webinars, blog posts, reference guides.

Lessons Learned and Documentation

Gather lessons learned and incorporate them into Engagement Model. Update internal and external facing integration documentation.

Requirements
  1. Experience

5+ years experience working with customers in sales engineering, post-sales, solutions/support engineering role.

Technical Expertise

Strong understanding and experience with authentication methods, integration standards, and transports (OAuth 2.0, SFTP, SOAP/REST APIs, XML, and JSON).

Prior Experience

Individuals who love sharing knowledge and advocating for developers. Prior experience leading multiple projects in global organization.

Communication Skills

Ability to communicate effectively at all organizational levels and in situations requiring instructing, persuading, negotiating, conflict resolution, consulting, and advising, as well as flawless written communication.

Education

BS degree in Computer Science, Software Engineering, or IT.

Additional Requirements

Experience with end-to-end GTM release processes preferred. PMP certification or equivalent preferred.


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