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Executive Account Manager

2 weeks ago

Lahore, Punjab, Pakistan beBee Careers Full time

As a Senior Executive Client Servicing professional, you will play a critical role in driving business growth and client satisfaction. Key responsibilities include managing client relationships, coordinating project execution, and delivering exceptional service.

Key Performance Indicators:
  • Client satisfaction ratings
  • Project completion rates
  • Upselling success rates
  • Client retention rates
Responsibilities:
  1. Client Relationship Management: Build strong relationships with clients through proactive communication and problem-solving
  2. Campaign Coordination & Execution: Work closely with internal teams to deliver projects and campaigns efficiently
  3. Campaign Oversight: Manage end-to-end project timelines and deliverables to ensure successful campaign execution
  4. Upselling & Client Growth: Identify growth opportunities within existing accounts and collaborate with the business development team to upsell relevant services
  5. Reporting & Feedback: Provide clients with regular progress updates, performance reports, and actionable insights to drive continuous improvement
Requirements:
  • 2–3 years of experience in a client servicing or account management role
  • Excellent communication and presentation skills
  • Proven ability to manage multiple clients and complex expectations
  • Strong problem-solving, coordination, and organizational abilities
  • Proactive, service-oriented mindset
  • Capable of navigating high-pressure situations with professionalism