Telesales Professional

3 days ago


Lahore, Punjab, Pakistan beBee Careers Full time

We are seeking a dedicated Telesales Representative to excel in a dynamic sales environment. As a key member of our team, you will be responsible for generating sales by contacting potential and existing customers over the phone.

Your primary objective will be to promote our products and services, while maintaining strong customer relationships. You will achieve this through effective communication, negotiation, and problem-solving skills.

Key Responsibilities:

  • Contact potential or existing customers to inform them about products or services using provided scripts.
  • Answer questions about products or company information.
  • Ask questions to understand customer requirements and close sales effectively.
  • Direct prospects to the field sales team when necessary.
  • Enter and update customer information in the database accurately.
  • Process orders efficiently and maintain records of calls and sales.
  • Handle customer grievances professionally, preserving the company's reputation.

Requirements:

  • Proven experience as a telesales representative or in a sales/customer service role is essential.
  • Good knowledge of relevant computer programs (e.g., CRM software) and telephone systems is required.
  • Excellent knowledge of Arabic is mandatory.
  • Excellent communication and interpersonal skills are necessary.
  • Cool-tempered and able to handle rejection effectively.
  • Outstanding negotiation skills with the ability to resolve issues and address complaints are required.
  • A high school diploma; a Bachelor's degree is preferred but not necessary.

Skills:

  • Excellent communication and interpersonal skills.
  • Ability to learn about products and services and explain them to prospects effectively.
  • Outstanding negotiation skills with the ability to resolve issues and address complaints.
  • Cool-tempered and able to handle rejection.


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