
Digital Ocean Team Member
7 days ago
As a Cloud Support Engineer at DigitalOcean LLC, you will be responsible for:
- Providing exceptional customer support through various channels, including tickets, emails, and phone calls.
- Collaborating with cross-functional teams to resolve complex issues and improve overall customer experience.
- Staying up-to-date with the latest cloud infrastructure technologies and advancements.
Requirements:
- Bachelor's or Master's degree in Computer Science, Engineering, or related field.
- 2+ years of relevant work experience in cloud infrastructure, technical support, or software development.
- Proficiency in Linux, AWS, GCE, DO, and other cloud platforms.
- Excellent problem-solving skills, with the ability to analyze complex issues and provide effective solutions.
Preferred Qualifications:
- Experience with content management systems like WordPress, Magento, and Laravel.
- Knowledge of web servers like Apache and Nginx.
- Familiarity with MySQL and MariaDB database engines.
- Strong analytical and problem-solving skills.
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