Digital Ocean Team Member

7 days ago


Hyderabad City Taluka, Pakistan DigitalOcean LLC Full time
Responsibilities:

As a Cloud Support Engineer at DigitalOcean LLC, you will be responsible for:

- Providing exceptional customer support through various channels, including tickets, emails, and phone calls.
- Collaborating with cross-functional teams to resolve complex issues and improve overall customer experience.
- Staying up-to-date with the latest cloud infrastructure technologies and advancements.

Requirements:
  • Bachelor's or Master's degree in Computer Science, Engineering, or related field.
  • 2+ years of relevant work experience in cloud infrastructure, technical support, or software development.
  • Proficiency in Linux, AWS, GCE, DO, and other cloud platforms.
  • Excellent problem-solving skills, with the ability to analyze complex issues and provide effective solutions.

Preferred Qualifications:
  • Experience with content management systems like WordPress, Magento, and Laravel.
  • Knowledge of web servers like Apache and Nginx.
  • Familiarity with MySQL and MariaDB database engines.
  • Strong analytical and problem-solving skills.


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