
Data-Driven Product Strategist
6 days ago
SolutionInn is committed to delivering exceptional learning experiences through innovative solutions, empowering students to achieve their full potential.
We strive to foster a culture of excellence, driven by data-driven insights and customer-centric approaches.
Our goal is to create a platform that not only meets but exceeds the expectations of our users, providing them with the tools and resources necessary to succeed.
Job Requirements:- Conduct thorough research to understand student demands, trends in academic subjects, and learning preferences, informing product development strategies.
- Collaborate with product managers and cross-functional teams to prioritize feature development based on market trends, student demands, and business objectives.
- Develop customer retention strategies to reduce churn and improve user engagement, including targeted campaigns and personalized offers.
- Initiate outreach to gather feedback from canceled members or customers who abandoned their cart, offering solutions to resolve issues and retain them.
- Monitor platform performance, analyze feedback, and optimize features based on usability testing and performance metrics.
- Bachelor's degree in a quantitative field, Business Administration, Marketing, or Communication (a CS degree is preferred).
- Strong analytical and problem-solving skills, with the ability to interpret data and identify trends in both product performance and customer behavior.
- Proficiency in SQL, Excel, and data visualization tools such as Tableau or Power BI.
- Experience in customer-centric roles, with a focus on solving problems and optimizing retention strategies.
- Ability to collaborate with cross-functional teams, including product, marketing, and support.
- Excellent communication and presentation skills, capable of engaging technical and non-technical stakeholders.
- Experience in web analytics tools such as Google Analytics or Mixpanel.
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