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Senior Research Associate
23 hours ago
About IDR:
IDR is a leading tech-enabled platform that connects consulting firms, life science firms, financial institutions, and corporate clients with vetted subject matter experts to make informed decisions.
The Role:
This position involves establishing and maintaining relationships with experts, consultants, and professionals in the Expert Network. As a Senior Research Associate, you will identify, engage, and collaborate with experts to enhance our organization's knowledge base and industry expertise.
You will serve as a liaison between our organization and external experts, ensuring smooth communication, project collaboration, and mutual benefit.
Key Responsibilities- Geographic Coverage: Provide operations coverage spanning multiple countries across various regions.
- Data Verification and Completion: Meticulously verify and complete data entries for regions spanning from the UK to Pakistan, ensuring accurate and comprehensive records.
- End-to-End Ownership of Consultation to Payment Process: Take complete ownership of the process from consultation to payment, ensuring a smooth and transparent transactional experience.
- Query Management and Proactive Payment Resolution: Handle queries promptly and proactively resolve payment issues, ensuring a seamless experience for both partners and the organization.
- Collaboration with Operations for Data Completion and Verification: Collaborate closely with the Operations team to ensure data completion and verification, enhancing our data's overall quality and reliability.
- Expanding Expert Database Through Relevant Research Topics: Identify and add new respondents to our expert database by understanding their expertise and aligning with our research topics, enriching our knowledge base.
- Addressing EMEA Payment Backlog Promptly: Resolve the payment backlog in the EMEA region promptly, ensuring all pending payments are cleared and up to date.
- Possess a positive attitude and be eager to help when working with teams and experts.
- Be able to organize, monitor, and improve relationships with various stakeholders.
- Show the ability to look for solutions right away instead of waiting for direction.
- Show sufficient motivation to work on their own initiative without needing direction.
- Be proficient in using MS Suite.
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