Senior Technical Support Professional

1 day ago


GulshaneIqbal Town, Pakistan beBeeLeadership Full time 1,500,000 - 2,500,000
About this Role

The Lead Technical Support Engineer position requires a senior subject matter expert who can provide complex technical support for a range of products and services.

This individual will be responsible for managing, tracking, diagnosing, and troubleshooting high-level cases for Technical Support Engineers, as well as providing leadership to the technical support team through mentoring, training, and coaching.

Key Responsibilities:

  • Provide in-depth technical support for various products and services.
  • Oversee the management of high-level cases for Technical Support Engineers.
  • Collaborate with cross-functional teams to identify and resolve technical issues.
  • Drive continuous improvement in the technical support process.


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