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6 days ago
Job Description for Phone Banking Officer:
Job SummaryOur organization seeks a skilled Phone Banking Officer to join our team. As a key member of our customer service department, you will be responsible for providing exceptional customer service, handling phone inquiries, and resolving customer issues efficiently.
Key Responsibilities:- Customer Service:
- Address phone inquiries with a focus on efficiency and resolution.
- Provide accurate information to customers about bank products and services.
- Account Management:
- Support customers in opening new accounts and processing transactions.
- Resolve account-related concerns and provide assistance.
- Sales and Cross-Selling:
- Cross-sell relevant bank products and services to customers.
We offer a competitive compensation package, ongoing training and support, and opportunities for career advancement.
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