
Invoicing Quality Assurance Expert
6 days ago
Premier is a Business Process Outsourcing company. We combine technology, people, and customer needs to produce customized solutions in Call Centres, Back Office Processes, Customer Care, IT Services, and Technical Support.
Our outsourcing solutions are jointly conceived with our customers and seamlessly integrated with their practices. The end-to-end process delivers cost savings, enhanced customer satisfaction, metrics, reports, and analytics.
We also provide marketing and sales support capabilities to help our customers capture a larger share of their target market.
Key Responsibilities- Audit and Review
- Conduct regular quality audits on invoicing processes to ensure accuracy in calculations, timely billing, and adherence to client specifications.
- Monitor errors in invoicing, investigate root causes, and work with teams to resolve issues and prevent future occurrences.
- Process Improvement
- Identify gaps in the invoicing workflow, recommend process improvements, and work with cross-functional teams to implement enhancements.
- Compliance
- Ensure all invoicing activities comply with internal financial controls and external regulatory requirements.
- Reporting
- Prepare detailed reports on quality audit findings, including trends, error rates, and areas needing improvement.
- Client Interaction
- Collaborate with the client to understand invoicing requirements and provide feedback on quality-related issues.
- Support
- Assist in developing and delivering training to invoicing teams to ensure understanding of quality standards and guidelines.
- Data Analysis
- Use data to analyze performance trends, generate insights, and support decision-making for continuous improvement in invoicing processes.
- Bachelor's degree in accounting, finance, business administration, or a related field.
- 2+ years of experience in Quality Assurance or a related role within finance or invoicing.
- Strong understanding of invoicing processes, financial regulations, and accounting principles.
- Market-competitive salary
- Learning and Development Opportunities
- Provident Fund
- EOBI (Employees Old Benefit Institution)
- Life Insurance
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